Membership & Account Information

Frequently Asked Questions

We have changed the name of the My Canadian Tire Money® program to Triangle Rewards! You can continue to use your My Canadian Tire Money Card, but if you would like a new Triangle Rewards card, you can merge your old account to your new account on Triangle.com or through the Triangle App.

You can change your address by logging into Triangle.com or by calling Customer Service. Customers can also call Customer Service to report a lost or stolen card. To reach customer service, call 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST).

Each Triangle Rewards account can only be held by one person, however, family members can collect together as a household with up to two additional key fobs or by using the Triangle App. Alternatively, Triangle credit cardholders can request supplementary credit cards for family members.

Yes, customers can close their account at any time. There is no fee for closing an account, but they will lose any Canadian Tire Money® that they have collected. If a customer would like to cancel an account they should call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Please note that if you have a Triangle branded credit card and close your Triangle Rewards account, you will also be closing your credit card account. 

Transfers are at the discretion of Canadian Tire. To request a transfer of CT Money®, please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). Remember, both members must have a registered Triangle Rewards® account in order to transfer. 

If your card is lost or stolen you should immediately Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST) to let us know. Otherwise, you might not be able to recover any Canadian Tire Money® that could be redeemed by a person presenting your lost or stolen card. In the meantime, you can use the telephone number provided upon registration at time of purchase, or use the Triangle App.

Please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). 

To register for the Triangle Rewards program you can do so on the Triangle App or on Triangle.com.

Cards are available in all participating stores, including Canadian Tire, Sport Chek, Mark's, L'Équipeur, Party City, Pro Hockey Life, Gas+, Essence+, Atmosphere, Sports Rousseau, Hockey Experts, L'Entrepôt du Hockey, and participating Sports Experts locations.  Customers can also call our customer service team 1-800-226-8473 and they can help you out!