Mobile Payments


General

Will I continue to earn Canadian Tire Money?

Will I continue to earn Canadian Tire Money?

Absolutely! You will earn the same level of rewards regardless of whether you use Google Pay or Apple Pay as opposed to the physical credit card for the transaction.
What if I lose my smartphone?

What if I lose my smartphone?

It’s always a good idea to create a difficult access code in instances like this in case someone tries to tamper with your account. Make sure to also notify your smartphone carrier. 
Can my supplementary cardholders use the mobile payments too?

Can my supplementary cardholders use the mobile payments too?

Of course! Mobile payments are available to anyone with a Triangle credit card and a smartphone that supports mobile payments. 
Do I have to use mobile payments to collect Canadian Tire Money?

Do I have to use mobile payments to collect Canadian Tire Money?

No, you can still collect Canadian Tire Money by using your Triangle credit card or another method of payment along with your Triangle Rewards card. 
How soon will I see my Canadian Tire Money on the Triangle app after using mobile payments to pay for a purchase?

How soon will I see my Canadian Tire Money on the Triangle app after using mobile payments to pay for a purchase?

Your Canadian Tire Money balance will be updated once the transaction is posted to your account.
What if I get a new phone?

What if I get a new phone?

You will need to add your Triangle credit card to your mobile wallet. Details on how to do this are explained below. 

Google Pay

What is Google Pay?

What is Google Pay?

Google Pay is the fast, simple way consumers pay with Google. It brings together everything you need at checkout and keeps payment info safe in a Google Account until you’re ready to pay.
Which devices can I use Google Pay with?

Which devices can I use Google Pay with?

Any Android smartphones and tablets running Kit Kat 4.4 and above.
Get started with Google Pay

Get started with Google Pay

Google Pay comes preloaded on several devices. If your phone doesn’t have
the app, simply download it from Google Play.
If you already have a Triangle Mastercard in your Google account, you can simply add
it to Google Pay by confirming a few details, - it’s as simple as snapping a picture.
Where can I use Google Pay?

Where can I use Google Pay?

Google Pay can be used at millions of stores around the world, including Canadian Tire, Sport Chek, Mark’s and everywhere else contactless payments are accepted. If you are not sure, look for one of the Google Pay symbols at checkout:

  Google Pay can also be used in apps when you see the Google Pay symbol:





Which Triangle credit card products can I use with Google Pay?

Which Triangle credit card products can I use with Google Pay?

All Mastercard products issued by Canadian Tire Bank are eligible for use with Google Pay:
• Triangle Mastercard® (formerly the Canadian Tire Options® Mastercard®
• Triangle World Mastercard® (formerly the Canadian Tire Options® World Mastercard®
• Triangle World Elite Mastercard® 
• Gas Advantage® Mastercard®
• Cash Advantage® Mastercard®
• Low Rate Options® Mastercard®
• Gold Options® Mastercard®
• Sport Check Mastercard®
How can I add my Triangle credit card to Google Pay on my Android device?

How can I add my Triangle credit card to Google Pay on my Android device?

1. Download the Google Pay app on the Play store if it isn’t already on your device
2. Open the app and tap “+” to add your Triangle credit card
3. Allow Google Pay to access your camera to capture your card details automatically (or enter the details manually if you do not want to allow camera access)
4. Confirm your CVC (3 digit number on the back of your card) and address
5. Read and accept the terms and conditions
6. Verify your card by entering a one-time passcode, which will be emailed to you by Canadian Tire Financial Services. If you haven’t provided an email address, you will be prompted to call us 1-800-459-6415. That’s it. You’re ready to pay in stores, in apps, and online
Can I add my Triangle credit card on more than one device?

Can I add my Triangle credit card on more than one device?

Yes, you can add your card on multiple devices.
How do I make my Triangle credit card the default card if I’ve added more than one card to Google Pay?

How do I make my Triangle credit card the default card if I’ve added more than one card to Google Pay?

1. Tap the Google Pay app
2. Touch and hold the Triangle credit card you want to set as your default card


Drag the card to the top of the stack and release your finger

How do I make a purchase with Google Pay?

How do I make a purchase with Google Pay?

In store: wake-up your phone when you’re ready to check out and hold it close to the payment terminal. Purchases made in store using Google Pay typically have a limit of $100, this is set by the merchant.

In app: make a one-tap purchase when you select the Google Pay button.

Whether you’re shopping in-store or in app, the merchant will never receive any personal identifying information, including your credit card number.

What is the virtual account number and how do I find it?

What is the virtual account number and how do I find it?

Your credit card information is assigned a unique virtual account number that’s used at
checkout, so your full card details are never shared with the store. Think of it as a digital stand-in for your payment information. To view the last four or five digits of your virtual account number go to “Card details”
or “Transaction details”.

Where can I find my Virtual Account number?

Where can I find my Virtual Account number?

You can find this four-digit number when you open the Google Pay app on your device and tap on the card details screen.
Is there a minimum or maximum spend limit to use Google Pay?

Is there a minimum or maximum spend limit to use Google Pay?

There is no spending limit on your credit card. The maximum spend limit is set by the credit limit associated with the credit card selected on Google Pay.
Note:The merchant may have a limit on contactless payments (typically $50 or $100) so you would need your plastic card and PIN for any transaction over the limit they have set.

Can I still use my plastic card after I add it to Google Pay?

Can I still use my plastic card after I add it to Google Pay?

As long as your account is in good standing, you will be able to use your plastic card in the same way as you use it today.
Can I still use my plastic card if I decide to remove it from Google Pay?

Can I still use my plastic card if I decide to remove it from Google Pay?

As long as your account is in good standing, you will be able to continue using your plastic card even if you remove or suspend it from Google Pay.
How secure is Google Pay?

How secure is Google Pay?

Google Pay has a multi layered security approach. Google Pay stores your credit card on secure servers and encrypts your payment information with industry-standard SSL technology. For more information please click here
What happens if I lose my device?

What happens if I lose my device?

If your device is ever lost or stolen, you can use Android Device Manager to instantly lock it from anywhere, secure it with a new password, or wipe it clean of personal data. You should also call us immediately at 1-800-459-6415 so that we can block your card on Google Pay. 
Google Pay doesn’t store your plastic credit card number on your device so your card details will stay safe. You will still be able to use your plastic card normally even if you remove it from Google Pay.

What happens if I replace or upgrade my device?

What happens if I replace or upgrade my device?

You will need to add your card to Google Pay again if you replace or update your device.

Remove your card from your device before disposing of it by selecting ‘Remove Card’ in the Google Pay app or through Android Device Manager. 
What happens if I lose or need to replace my plastic card?

What happens if I lose or need to replace my plastic card?

Call us immediately at 1-800-459-6415 so that we can block your physical card and mail you a new one. Your new card details will be automatically updated on your device so you will still be able to Google Pay while you wait for your new plastic card to arrive. 
What happens if unauthorized purchases are made with Google Pay?

What happens if unauthorized purchases are made with Google Pay?

When you use your Triangle credit card you’re protected against fraud. Mastercard’s zero liability protection applies to your purchases made in store, over the phone, online or via a mobile device and ATM transactions. Have peace of mind knowing that you won’t be responsible for unauthorized use if:

1. You have used reasonable care in safeguarding your card and device, including not contributing to any unauthorized use, and safeguarding any related Personal Identification Number (PIN) or password; and


2. You call us immediately at 1-800-459-6415 to report the loss or theft of your card or device

Apple Pay

About Apple Pay

About Apple Pay

Apple Pay offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac. 
How do I add a card to Apple Pay?

How do I add a card to Apple Pay?

Setting up Apple Pay is easy. You can add Apple Pay through your iPhone, Apple Watch, iPad or
MacBook. Adding your card to Apple Pay is simple. Here’s how to get started: 
• On iPhone, open the wallet app and tap the ‘+’ sign
• For Apple Watch, open the Apple Watch app on your iPhone and select “Wallet & Apple Pay” then tap “Add credit or debit card”
How do I use Apple Pay?

How do I use Apple Pay?

You can use Apple Pay in stores, within apps, on the web in Safari, and for some transit. In the United States, you can use Apple Pay to send and receive money with friends and family. 

In stores, look for one of these symbols at checkout. If you can’t use Apple Pay at a store that displays one of these symbols, let us know. Within apps and on the web in Safari, look for the Buy with Apple Pay button or Apple Pay as a payment method.

Apple Pay can also be used in apps when you see the Apple Pay symbol. 


When paying in stores with Apple Pay in some countries and regions, if your transaction exceeds a certain amount, you might need to enter your PIN. In some cases, you might need to sign a receipt or use a different payment method.

Note:  The merchant may have a limit on contactless payments (typically $50 or $100) so you would need your plastic card and PIN for any transaction over the limit they have set.

How do I send or receive money from another person?

How do I send or receive money from another person?

With Apple Pay, you can send and receive money right from your iPhone, iPad, or Apple Watch.1 Send money in Messages, or ask Siri to pay someone, using the credit and debit cards that you already have in Wallet. Learn about person to person payments.

When you receive money, it’s added to your Apple Pay Cash card that is in the Wallet app. You can start using the balance right away to make purchases using Apple Pay in stores, within apps, and on the web. You can also transfer your Apple Pay Cash balance to your bank account. 
Will I continue to earn rewards and benefits from my credit, debit, or prepaid cards when I pay using Apple Pay?

Will I continue to earn rewards and benefits from my credit, debit, or prepaid cards when I pay using Apple Pay?

Yes. When you pay using Apple Pay, you'll continue to get the rewards, benefits that your Triangle credit card provides 
How secure is Apple Pay?

How secure is Apple Pay?

Apple Pay is safer than using a plastic credit, debit, or prepaid card. Every transaction on your iPhone, iPad, or Mac requires you to authenticate with Face ID, Touch ID, or your passcode. Your Apple Watch is protected by the passcode that only you know, and your passcode is required every time you put on your Apple Watch or when you pay using Apple Pay. Your card number and identity aren’t shared with the merchant, and your actual card numbers aren’t stored on your device or on Apple servers. 

When you pay in stores, neither Apple nor your device sends your actual card numbers to merchants. When you pay within apps and on the web in Safari,2 the merchant will only receive information like name, email address, billing and shipping addresses that you authorize to share to fulfill your order. Apple Pay retains anonymous transaction information such as approximate purchase amount. This information can’t be tied back to you and never includes what you're buying. Apps that use Apple Pay must have a privacy policy that you can view, which governs the use of your data.

Learn more about Apple Pay security and privacy


What if my iPhone, iPad, Apple Watch, or Mac is lost or stolen?

What if my iPhone, iPad, Apple Watch, or Mac is lost or stolen?

With Apple Pay, you authorize each purchase with Face ID, Touch ID, or your passcode. These features help prevent other people from using Apple Pay on your iPhone, iPad, Apple Watch, or Mac. You can also call Canadian Tire Bank at 1-800-459-6415 to suspend your credit card

You can go to your Apple ID account page or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay. Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network. 

Can I continue to use my plastic credit, debit, or prepaid cards if I suspend or remove my cards in Wallet?

Can I continue to use my plastic credit, debit, or prepaid cards if I suspend or remove my cards in Wallet?

When you suspend or remove your cards in Wallet, your device-specific Device Account Number is suspended or removed. You can continue to use your plastic cards.
CONTACT US


By Email:

By Phone:
Triangle Rewards Program: 1-800-226-8473

Product Inquiries: 
English: 1-800-387-8803
French: 1-800-565-3356

Canadian Tire Bank: 
1-800-459-6415

By Mail:
Please forward your comments & questions to the following address:
P.O. Box 2000, 
Station Main 
Welland, ON 
L3B 5S3